A framework for workshop facilitation

About this Hands-On

How many workshops have you been to that are poorly thought out or badly run, that drift aimlessly or have vague outcomes?

Workshop facilitation is a design skill that you can apply in all kinds of situations including ideation, gathering requirements and building consensus with cross functional teams. It's also an essential skill for anyone trying to reconcile differing viewpoints or align diverse needs.

Using methodologies pioneered by The Grove (grove.com), this session will provide you with:

• an understanding of what facilitation is and when to use it
• an easy to remember framework for planning workshops
• tips and tricks for making workshops go smoothly
• ways to build trust, encourage participation and stay focused on outcomes

About the Speaker

Matthew is Director of User Experience at Mobile Travel Technologies, a Dublin firm specialising in mobile solutions for the airline and travel industry.

He has over 12 years' experience leading design teams and was formerly the Director of Product Design at Paddy Power. He founded Open Interface Ltd, an agency specialising in usability and accessibility, in 2002.

Though Matthew started his career as a usability engineer in 2000, he has worked in many different areas in the UX field for a variety of public and private sector organisations - primarily in user research and information architecture.

 matthewovington