16 - 17th June 2016
etc.venues St Paul's, London, UK

The communication game

Dan Ashby Lab 49

Session type: Hands-On
Session duration: 45 minutes

Slides from session

The slides used for this session are available to download from here.

About this Hands-On

In this interactive session, I'll start with a fantastic communication game. The game shows how difficult communication can be, but how important it is.

Communication is a skill required by any agile team member. As testers, we not only need to collaborate with the rest of the team and tell our testing stories (what we have tested and why, what we haven't tested and why, our discoveries, our contexts, etc), but we are also in a situation within our industry where there are many misconceptions about testing and about what testers do, and we need to communicate to educate people and dispel these misconceptions too.

I will detail the different types of classes of communication when forming sentences and thinking about questions that we ask as we are testing. I'll discuss the different forms of communication - verbal, and visual too. And finally, I'll talk about the different types of listeners and how to get through to someone and get them to listen.

About the Speaker

Dan is the Deputy Practice Head within Lab49's Quality Practice in London (although he's originally from Glasgow). He's been testing for over a decade, working on a wide variety of products from printer software/hardware/firmware, to web and mobile apps and sites of all different shapes and sizes.

Dan is passionate about context-driven testing and is currently focused on testing web-based software while coaching/training people in software testing and agile.

Dan loves getting involved in the testing community and regularly speaks at conferences and meet-ups. He also blogs, is the co-host of the Testing in the Pub podcast series and runs the Software Testing Clinic workshops within London.